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After-sales help

Plans changed? We will sort it out with you.

Date changes, name corrections and cancellations follow each airline’s fare rules. We check them for you and confirm any fee before we act.

What happens next

  1. 1

    Requested

    We receive your request and reference number. Nothing has changed on your ticket yet.

  2. 2

    Under review

    Our team checks the fare rules, seat availability and any fee or fare difference.

  3. 3

    Waiting for you

    We tell you the exact options and cost. You decide.

  4. 4

    Resolved

    Only after your approval do we make the change or submit the refund request to the airline.

Refund amounts and timelines are decided by the airline. We never promise a refund before the airline confirms it.

Talk to a real person. Today.

Send your request online, or reach us directly. Tell us your dates and we will come back with clear options.